You can call Navient at (800) 722-1300 toll free number, write an email, fill out a contact form on their website www.navient.com, or write a letter to Navient Solutions, LLC, P.O. PROVIDERS: OPEN A CASE ONLINE Use the ‘Contact Support’ link at the top of every page when you are in NaviNet or on the NaviNet Support site.. Learn about Navient's leadership, products and services, and contact information. Learn about Navient subsidiaries, student loan refinancing and customer service. Choose Navient as the next step in your career! You can contact the Office of the Consumer Advocate at advocate@navient.com or by calling 1-888-545-4199. At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. If you want to complain about Navient customer service or file a complaint against Navient as your student loan servicer, you have several options. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. Even with the best equipment, sometimes things may not go as planned. Box 9500, Wilkes-Barre Township, Pennsylvania, 18773-9500, United States. Providers can contact NavNet Customer Support by calling, opening a case online, or by Live Chat. My … As a Customer Care Specialist, the pay is $13.22 an hour , plus an additional $4.54 per hour payable in additional benefits, cash or a combination with other benefitsstarting the 1st of the month after you are hired! Navient is a leader in loan management, servicing and asset management. Navient is a company owned by a bunch of wealthy rich people who plan to destroy the American dream and are not doing anything to help the country. As far as we can tell, Navient has call center locations in Indiana or Ohio or Delaware and you can call during their open hours 9am-7pm EST. Contact Navient customer service. Contact Support for Providers. The reason customers call 800-533-9334 is to reach the Navient Customer Service department for problems like Renegotiate Repayments, Payment Arrangement, Request Tax Form, Account Access, Overcharge. First, you can file a complaint with Navient’s Office of the Consumer Advocate. Be proud of where you work, be proud of your career - join Navient! ... Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Contractor Support is Crucial! Navient is a leader in loan management, servicing and asset management. Common problems addressed by the customer care unit that answers calls to 888-272-5543 include Renegotiate Repayments, Payment Arrangement, Request Tax Form, Account Access, Overcharge and other customer service issues. Receives ClearMark Award of Distinction for providing clear and effective messaging to support successful customer transitions. 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